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Why voice messages disappear on iPhone

And the one setting that keeps them, in four taps.

Your iPhone deletes audio messages 2 minutes after you send or play them. Nothing is broken: it's an Apple setting called Expire, and it's on for everyone to start with.

Keep them for good

  1. 1Open Settings.
  2. 2Tap Apps, then Messages. On older iPhones, Messages is right there in Settings.
  3. 3Scroll down to Audio Messages and tap Expire.
  4. 4Choose Never. That's it.
‹ MessagesExpire

Audio Messages

  • After 2 Minutes
  • Never

Expire voice messages you send and receive.

What you'll see at step 4.

Just want to keep one?

Under a voice message you'll see Keep. Tap it within 2 minutes and that one stays, whatever the setting.

If you're helping Mom or Dad

Do it together, on their phone. It takes about 30 seconds, and it's worth it: the voice messages they get from grandkids will stay too.

Good to know

Why did my voice message disappear?

iPhones delete audio messages 2 minutes after they are sent or played. It is an Apple setting called Expire, and it is turned on for everyone to start with.

How do I stop voice messages from disappearing?

Open Settings, tap Apps, then Messages. Under Audio Messages, tap Expire and choose Never. On older iPhones, Messages is right in Settings.

Can I get back a voice message that already disappeared?

Not from the phone. Once it has expired, it is gone from that iPhone. If it was a Bunbly story, your family still has it in Bunbly.